POPIA
Privacy notice
Version 1.0, October 2026
This notice explains how Maison Noir Performance collects and uses your personal information through this website, in line with the Protection of Personal Information Act 4 of 2013 (POPIA). It should be read with our PAIA manual.
Who we are
- Responsible party
- Maison Noir Performance (Pty) Ltd
- Registration number
- 2026/801289/07
- Address
- Hans Strijdom Ave, Cape Town City Centre, Cape Town, 8000
- Information Officer
- Menzikhaya Mvubelo, Director
- IO registration
- 2026-069726, Information Regulator
- info@maisonnoirperformance.com
What we collect
When you apply on this website, we collect:
- your name, email address and WhatsApp number,
- your gender,
- where you are based,
- your goals, training history and preferred way to train,
- the days and times you can train, your budget and how you prefer to pay,
- any injuries or limitations you choose to share, and
- how you found us, and anything else you add.
Fields marked as required are needed to assess your application. Without them, we cannot place you in a programme. Everything else is voluntary.
Health information
Injury and health details are special personal information under POPIA. We process them only with your consent, and only to keep your training safe and plan your programme. You may leave this question blank.
Why we use it
- to assess your application and recommend the right offering,
- to contact you about your application by email or WhatsApp,
- to design your programme if you become a client, and
- to send news and offers, only if you opt in.
We use your information on the basis of your consent, and to take steps towards a coaching agreement at your request.
Who receives it
Your application is sent to our business inbox through these service providers:
- FormSubmit, which delivers the form by email,
- our email hosting provider, and
- WhatsApp, if we contact you there.
We may also share information with our accountant, payment providers and authorities where the law requires it. We never sell your information or share it with others for their marketing.
Information sent outside South Africa
The service providers above store or process information outside South Africa, including in the United States. We use only providers bound by data protection laws or agreements that give a level of protection similar to POPIA, as section 72 requires.
How long we keep it
If you become a client, your information is kept for the length of your coaching and as long as the law requires afterwards. If you do not, we delete your application within 12 months.
How we protect it
Records are kept in password-protected accounts with two-factor authentication. Only people who need access have it. Health information is kept separate from general client records. If a breach occurs, we will tell you and the Information Regulator.
On this website
The application saves your unfinished answers in your own browser, so you can return to them. This stays on your device and is cleared when you submit, or after 24 hours. The site loads fonts from Google, which receives your IP address. We do not use tracking or advertising cookies.
Applicants under 18
You must be 18 or older to apply. A parent or guardian must apply for anyone younger.
Your rights
You may ask to see, correct or delete your personal information, object to how it is used, or withdraw your consent at any time. Email the Information Officer at info@maisonnoirperformance.com. Withdrawing consent does not affect anything done before.
Complaints
Contact us first, and we will try to resolve it. You may also complain to the Information Regulator.
- Website
- inforegulator.org.za
- POPIA complaints
- POPIAComplaints@inforegulator.org.za
- Enquiries
- enquiries@inforegulator.org.za
- Address
- Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg
Access to records
Our PAIA manual explains what records we hold and how to request them.